YET another pathetic excuse for public service has been experienced in the Bay. It is evident that public service and service deliver is of low or of no concern to those running the metro.
On Thursday morning at 6.45, my mother and I joined the line outside the traffic department in Korsten.
My mother, being a woman of integrity, didn't stand back and watch as the "security guard", more a man of all trades it seemed, soon was giving people the opportunity to jump the queue if they opened their wallets.
People didn't respond to this chance and stood in the line.
This however, wasn't the case with the security guard.
As his passed us, he made the remark, "Daardie tannie moenie haar hier kom baas hoe nie, ek's nie bang vir haar nie (that auntie mustn't try to come here to be boss, I'm not scared of her)."
My mother, now feeling threatened, decided rather to keep quiet.
After a good hour of waiting in the line, it was announced at 8am that the traffic department would be closed for the day due to servers being offline and apparently there being no ink in the printers.
My question to the department is: does no-one do routine checks at the end of the day or come in earlier the next day to check if everything is ready for the day's work?
Apparently the workers on duty called the municipality, but as per usual, there was no answer at first and when finally reached them they said: "We do not know when we will be able to fix it, hopefully by Monday we should be up and running."
After several arguments and minutes of disbelief, the crowd soon disappeared and returned to their everyday routine.
For how much longer are the people of the metropolitan district going to allow such poor, poor service delivery which all taxpayers pay for? I guess the workers at the department are happy due to a day off, paid leave.
I do hope that The Herald looks further into the matter.
Thank you for the work you do and bringing news to the city of Port Elizabeth.
Grant Snyman, Port Elizabeth
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