JUST more than half the users in the Eastern Cape are "very satisfied" with private healthcare facilities – way less than the national average of 92.2%.
The General Household Survey 2012 figures released by Statistics South Africa yesterday indicated that 56% of users in the province were "very satisfied" with private facilities.
This was followed by KwaZulu-Natal (81%) and the Northern Cape (87%).
Netcare Hospital Division managing director Jacques du Plessis said the group had two "large multidisciplinary acute hospitals that are recognised for quality care" in the Eastern Cape.
"Our data comprised of external and internal feedback reflects high patient satisfaction levels in both facilities.
"Considering that in the last three years the General Household Survey reflects the Eastern Cape as [having] the highest-ranking patient satisfaction levels, we would welcome understanding the 2012 survey results better," he said.
On the flip side, nearly two-thirds of public healthcare users in the Eastern Cape were "very satisfied", above the national average of 57.3%. The province placed second in terms of public healthcare after Limpopo (67.5%).