OVER the past few months the residents in South End have been exposed to trucks, a tractor, front-end loaders and diggers, and then the municipality had to install water pipes and electrical cables for a new townhouse complex. After the installation, one of the trenches was filled with concrete and the remaining two merely filled with soil.
With the heavy traffic constantly crossing the soil-filled trenches, what was once a hump had now turned into a ditch. Stones and sand had by now been strewn all over the road, and the contractors made no effort to clean up at any time.
We eventually contacted the help desk at the municipality for assistance and we were promised that it would look at it with some urgency. Weeks passed with no action.
After weeks of phone calls and being passed from one person to the next, all promising that somebody would visit the site and take action, we were eventually visited by a municipal representative. He explained the complexity of the problem and that there was a massive backlog, telling us this might take a long, long time to be sorted out.
From a ratepayer's perspective this was just not acceptable and we approached DA councillor Dean Biddulph to investigate the matter.
Within two days a crew from the municipality's roads department arrived with a truck and trailer filled with equipment and immediately started work on the trenches.
The workers completed repairs to two of the trenches and were back the following day to finish off the third trench.
We would like to convey our gratitude to Biddulph and his staff for their assistance in this regard.
Without their help who knows how long we would have waited for some action.
This is the kind of service one would expect from dedicated people who want to see this city restored and who go that extra mile to serve the people. Keep up the good work, Dean.
George van der Merwe, South End, Port Elizabeth